This week we experienced a process disruption at one of our water treatment plants resulting in some sludge discharging to the onsite drainage ditch. With one phone call and a follow up email, a few hours later ACT confirmed they could be onsite the following day to remove the product. From my perspective, having just to make a phone call and respond to an email to get service onsite within 24 hours couldn’t be simpler but I know there is coordination on ACT side that I don’t see. I just want to express my appreciation for the great customer service I received from the employees at ACT.